CONTACT US
Have a question about MedKraft Orthodontics or our products? We’re here to help.
Have Questions?
We Have Answers.
Quick answers to your questions about MedKraft Orthodontics.
Are MedKraft instruments FDA or ISO approved?
Yes. All MedKraft products are FDA and ISO certified, ensuring compliance with international quality and safety standards.
Do you offer international shipping?
Yes. MedKraft ships worldwide, serving customers across the United States, Europe, the Far East, and beyond. Free international shipping over 200$.
Can I request a custom instrument or private label?
Yes. MedKraft provides custom manufacturing and private labeling solutions for dental and orthodontic professionals or distributors. Please contact our team for details.
Who can I contact for product support?
For questions about products, orders, or technical support, reach out to our Customer Support Team via email or our online contact form. We’re here to assist you promptly.
How long does it take for my order to ship?
Most items ship out within 1–2 business days. If an item is out of stock, it typically takes 7–10 days for restocking before shipping.
Is expedited shipping available?
Yes. Expedited shipping options are available at checkout for faster delivery.
Can I get a catalog of MedKraft products?
Yes. Our product catalog is available upon request. Please email us at info@medkraftorthodontics.us or fill out the contact form above to receive the latest version.
Do you handle custom or institutional orders?
Absolutely. MedKraft provides custom orders and solutions for institutions. Please contact our team to discuss your requirements and receive a personalized quote.
Do you provide product warranties?.
Yes. All MedKraft instruments are covered under our quality guarantee. If you encounter defects or issues, contact our Customer Support Team for replacement or guidance
Can I track my order once it has shipped?
Absolutely. After your order is shipped, you will receive a tracking number via email so you can monitor delivery progress.
